Mig21 (hereinafter referred to as "we", "the platform", or "mig21") is a leading online Sports Betting and gaming platform in Bangladesh. By using our website or mobile app, you agree to comply with the following terms and conditions (hereinafter referred to as "Terms").
These terms and conditions are governed by international gaming laws and applicable regulations. Reading the full terms before registering or using any service on mig21 is mandatory. If you object to any of these terms, please refrain from using the platform.
Mig21 reserves the right to update these Terms & Conditions at any time. Registered members will be notified of significant changes via email or platform notification. Continued use of the platform following any changes constitutes acceptance of the updated terms.
1
General Terms
The following general terms apply to all members using the mig21 platform. Every registered user is responsible for complying with these terms.
- You must be at least 18 years old to use mig21. Accounts found to belong to minors will be closed immediately.
- Each individual may register only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
- You may only place bets for yourself and for personal entertainment. Betting on behalf of third parties is not permitted.
- It is your responsibility to ensure that all information provided on the platform is accurate, complete, and up to date.
- Mig21 reserves the right to suspend or terminate any member's access at any time without providing a reason.
- These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.
2
Account Registration & Verification
Registering an account with mig21 requires certain mandatory information. Withdrawals may be restricted until the account verification process is fully completed.
- You must provide accurate name, date of birth, mobile number, and email address at registration. Providing incorrect information may result in account suspension.
- A copy of your National ID (NID), passport, or birth registration certificate may be required for account verification.
- An OTP will be sent to verify your mobile number. Your account will be activated once the correct OTP is entered.
- Keeping your account password confidential is entirely your responsibility. mig21 will not be liable for any loss resulting from sharing your password.
- If you notice any suspicious activity on your account, please contact our support team immediately.
- Operating multiple accounts from a single device or IP address is prohibited.
3
Betting Rules & Limits
Betting on mig21 is subject to specific rules and limits. Please make sure you understand them fully before placing any bet.
- The minimum bet amount is ৳50. The maximum bet amount varies depending on the event and market.
- Once a bet is confirmed, it cannot be cancelled or modified. Please verify all details before placing your bet.
- In live betting, odds change in real time. The odds at the moment a bet is confirmed shall be considered final.
- If a match or event is cancelled, the stake for that bet will be refunded.
- Mig21 reserves the right to void any bet accepted at incorrect odds due to a technical error.
- For parlay or accumulator bets, all selections must be correct. If any one selection loses, the entire bet is lost.
- Placing bets on opposite outcomes of the same match (arbitrage betting) is strictly prohibited.
4
Deposit & Withdrawal Policy
Mig21 supports fast and secure transactions via bKash, Nagad, and Rocket. The following rules apply to all deposits and withdrawals.
Deposit
Minimum Amount
৳50
Processing Time
Instant
Method
bKash, Nagad, Rocket
Withdrawal
Minimum Amount
৳300
Processing Time
Within 15 Minutes Max
Daily Limit
Based on Account Level
- Full account verification is required before any withdrawal can be processed. Withdrawal requests will not be processed for unverified accounts.
- Withdrawals must be made using the same method used for the deposit. A different withdrawal method may require additional verification.
- Winnings derived from bonuses must meet the specified wagering requirements before a withdrawal can be made.
- In accordance with our anti-money laundering policy, large withdrawals may be subject to additional verification.
- If you experience any issue with a transaction, notify the support team within 24 hours.
5
Bonus & Promotion Terms
All bonuses and promotions on mig21 are subject to specific terms and conditions. Please read them carefully before claiming any bonus.
- The welcome bonus is available to new members on their first deposit only and cannot be claimed more than once.
- All bonuses are subject to wagering requirements. Typically, you must wager between 10 and 30 times the bonus amount.
- Wagering must be completed within the specified time limit after claiming a bonus. The bonus will be forfeited once the period expires.
- Withdrawals cannot be made until the bonus balance has been converted to cash balance.
- Mig21 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Accounts found to have multiple registrations or fraudulent bonus claims will be terminated.
- For free bets, only the winnings are credited — the stake itself is not included.
6
Prohibited Activities
The following activities are strictly prohibited in order to maintain a fair environment on the mig21 platform.
- Participating in match-fixing or any form of fraud, including staying silent with knowledge of such activities.
- Placing bets using bots, scripts, or any automated software.
- Exploiting technical glitches or bugs on the platform to gain an unfair advantage.
- Using another member's account or attempting to steal their account information.
- Conducting transactions using money laundering or illegal funds.
- Attempting to earn commissions by violating the affiliate program's terms.
- Posting comments or running campaigns that may damage mig21's brand or reputation.
7
Account Suspension & Termination Policy
Mig21 may suspend or permanently close any account under the following circumstances.
- Violation of any clause of these Terms may result in immediate account suspension.
- Accounts registered with false or incomplete information will be terminated.
- Members who wish to close their account should contact the support team. Any remaining balance can be withdrawn before closure.
- In the event of account termination, all pending bets will be settled and any valid balance will be returned.
- Involvement in prohibited activities may result in the cancellation of your entire account, including any bonus balance.
8
Privacy & Data Protection
Mig21 treats the security of your personal information as a top priority. Our full privacy policy Here Available.
- Your personal information will never be sold to third parties.
- Where required by law, information may be shared with the relevant regulatory authorities.
- All transactions are secured with SSL encryption.
- To request access to, correction of, or deletion of your data, please contact our support team.
9
Responsible Gaming Policy
Mig21 believes betting is for entertainment, not addiction. We encourage all members to play responsibly and provide support whenever needed.
- You can set daily, weekly, or monthly deposit limits on your account at any time.
- You can use the self-exclusion feature to take a break from the platform for a set period of time.
- If needed, our support team can refer you to professional counseling services.
- Use parental controls to keep minors away from betting.
- If you notice signs of betting addiction, please Responsible Play Please read the page.
10
Contact & Dispute Resolution
If you have any questions or complaints regarding these terms and conditions, please contact our support team.
- Support Email: support@mig21.bet — typically responded to within 24 hours.
- Live chat support is available 24/7. Click the chat icon at the bottom of the platform.
- We aim to resolve complaints within 7 business days of submission.
- In the event of a dispute, our decision shall be considered final.